O'Reilly Auto Parts at 3318 Nameoki Road, Granite City, Illinois.

Called to order a ground strap, we don't Carry those. I have a part number that I found on your website that says that you can order it. No we don't carry it anymore. Called collinsville store ordered it and yes thay can order it. I run a carpet cleaning business I've ordered parts for years. I can't due it no more. There careless and don't no anything about anything. I've also had them check a battery for me, after that they checked the battery cable, the guy there pushed on the nagative wire so hard it stripped out my side post terminals.pissed isn't the word for it. I've even ordered $600 worth of parts, never called me when they came in. So after 48 hours they return the part. So I ordered from Amazon but the good thing is I saved $150. Out of all the places I've ordered parts this was the worst, I think they just tell you they don't have it so they don't have to do any work. I don't like to give bad reviews but this place deserves it. Matt is the manager if he calls me maybe we could rectify this and I can change the review.